How Do I Request Scooter Removal/Relocation?

Uh oh! Let's get that vehicle moved for you right away! 

Sounds like you may come across one of our vehicles that’s located in a not-so-great parking place. No worries, feel free to reach out to us via these two methods:

1. Call us: 1-888-249-9698
2. Email us: support@spin.pm

Before contacting us, please have the below information readily available so we can relocate our vehicle in the fastest & most efficient way possible:

• Approximate address or crossroads to where our Operations Specialists can accurately find our vehicle.
  • Example: 123 Blueberry Lane, San Francisco, CA
  • Example: Off 1st St & Bran Muffin Rd, near the alley way

• If you can, feel free to include the vehicle’s unique 7-digit ID#  
  • Found on the handlebars -> underneath the QR code

We apologize for this inconvenience! 

If you have any further questions feel free to contact us at by email or phone and one of our amazing agents will assist you!