Hey there new user! Below are the steps outlined showing how to start using Spin!
First off, a smartphone will be needed to use our service. If you have one, great! All you will need to do is go to your native app store and download our app. The app is called Spin and usually comes up by searching "Spin Bikeshare".
Once downloaded, you can register by entering either your Facebook information or using your email. After creating a password, your account will be set-up pending your payment information and adding an initial balance of $5. Users are required to add $5 before riding. By adding your payment information, the $5 will be added once you complete the payment section. If you wish to opt out of the automatic reloading feature, please toggle the option to "off" on the payment screen.
After all the steps above have been completed, you are now ready to use Spin! Access the scooter map on the main page and locate the nearest "orange scooter blip" on the map which indicates the nearest scooter to your location. Once you locate the nearest one to you, scan the QR code by selecting "Scan Now" and scanning the QR code located near the middle of the scooter handlebars. Once scanned, the scooter will unlock and you'll be on your way!
After your trip is over, end it by pressing the "end trip" button - the bike trip will end on the app. That is it! Make sure you park within the lightly shaded area and not inside the dark grey area indicated on your map.
It costs $1 to unlock the scooter plus an additional $0.15 per every minute on the trip.
For example, if your trip lasts 10 minutes, that counts as a $2.50 trip. If your trip lasts 60 minutes, that counts as a $10 trip. The charge will be deducted from your initial balance that you added when signing up, and you'll have to reload your balance once it is depleted. If you happen to be on a trip that costs more than your available balance, the remainder will be taken out from the payment option on file.
For more information, feel free to call us at 1 (888) 262-5189 or send us an email at email@example.com